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Administrator

Redditch

£20,000 - £25,000

The company we are currently recruiting for are one of the UK’s largest distributors of heavy equipment. We are looking for a Warranty Administrator who is looking to gain experience working in a fast paced, hard-working team environment.

The successful candidate will possess the following attributes:

· Strong administrative skills

· Ability to work within tight deadlines.

· Excellent knowledge of Microsoft (Word and Excel)

· Self-motivated

· Great attention to details

· Understanding of warranty procedures – desirable

Roles & Responsibilities

• To maximise the Company’s warranty recovery through a high standard of claim presentation and timely submission to our suppliers Business Units.
• To develop service management reporting systems and to evaluate our Company’s procedures and reports to improve efficiency at each of our Branches and Head Office with a goal of achieving accurate profit centre-based management reports.
• Advise and support the Regional Manager and Service Division on whether specific jobs are potentially warrantable.
• Review open warranty jobs and produce attainable weekly targets on job closures based on value and agedness for the branches to meet in relation to claims prepared.
• Manage the correct allocation of labour, travel and mileage booked to jobs to ensure service performance is maximised, and warranty recovery is not jeopardised.
• Collation and processing of warranty claim jobs set to above targets provided by our dealers to strict deadlines.
• Produce the finalised warranty claim from the information supplied.

Benefits

• Competitive Salary
• 22 days holiday plus bank holidays and Christmas shut down
• Opportunity for job progression and on the job learning
• Employee Assistance Programme
• Pension Scheme